Returns & Exchanges
At BLACKPINK, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience is as seamless as our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.